christiana ******


Floor Manager / Executive Assistant

United States


8912 Yarmouth Road, Jacksonville, FL 32257 | (C) 904-476-9439 | [email protected]

Enthusiastic and well-organized Executive Assistant with solid background in data entry, schedule management and event
planning. Hard-working, multi-tasking with outstanding communication, scheduling, and documentation skills. Highly organized
and meticulous with experience in corporate office settings. Experienced with a strength in managing multiple projects
simultaneously and fostering a cohesive staff.
Project planning
Attention to detail
Exceptional organization
Advanced computer proficiency (both PC and Mac)
Strong in MS Access and Excel
70 WPM typing speed
Professional phone etiquette
Excellent communication skills
Customer service-oriented
Articulate and well-spoken
Excellent planner and coordinator
Works well under pressure
Certified in 10-key
Social media knowledge
Managing multiple projects
Time management
Effective communication
Word processing
Professional and mature
Maintains confidentiality
Independent worker
Dedicated team player
Schedule management
Conference planning
Multi-line phone proficiency
Appointment setting
Pleasant demeanor

Executive Assistant 07/2011 to 07/2015
Dreams Realty – Richmond, VA
Managed executive calendar and coordinated weekly project team meetings.
Answered and quickly redirected up to 50 calls per day.
Ordered and distributed office supplies while adhering to a fixed office budget.
Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.
Directed guests and routed deliveries and courier services.
Answered and managed incoming and outgoing calls while recording accurate messages.
Opened and properly distributed incoming mail.
Helped distribute employee notices and mail around the office.
Maintained a clean reception area, including lounge and associated areas.
Screened all visitors and directed them to the correct employee or office.
Obtained signatures for financial documents and internal and external invoices.
Communicated with customers to identify and resolve outstanding payments.
Filed paperwork and organized computer-based information.
Maintained appropriate filing of personal and professional documentation.
Advertised client properties on websites, through social media and in real estate guides.
Showed properties to potential buyers and other brokers at open houses and by appointment.
Coordinated appointments to show marketed properties.

Floor Manager 02/2006 to 06/2011
Balanced Recovery Network – Jacksonville, FL
Composed effective accounting reports summarizing accounts payable data.
Posted receipts to appropriate general ledger accounts.
Monitored payments due from clients and promptly contacted clients with past due payments.
Reconciled discrepancies between accounts receivable general ledger and accounts receivable trial balance account.
Researched and resolved accounts payable discrepancies.
Balanced monthly general ledger accounts to accurately record cost and month end accruals.
Coded and entered at least 100 invoices each day into the in-house accounting software.
Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions.
Filed and addressed employee complaints in accordance with company policies and government regulations.
High School Diploma: 2005
Douglas Freeman High School – Richmond, VA
A list of References is available upon request

To contact this candidate email [email protected]

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