2413 Yellowhammer Ave. ▪ McAllen, TX 78504
Phone 956-655-5443 ▪ E-mail: [email protected]
The University of Texas-Pan American, Edinburg, TX
-Bachelor of Arts in Mass Communication, Advertising and Public Relations Graduated: Fall 2014
-Minor in Spanish
DeWied International, San Antonio, TX
Customer Service Rep. May 2016 – June 2016
Role: Expected to make 60 calls a day.
1) Place new orders for existing customers. Mostly call customers and see if they would like to place an order, but also get incoming calls to place an order.
2) In charge of 5 times zones. (Central, Mountain, Pacific, Hawaiian, Alaskan)
3) Make survey calls.
4) Make prospect calls.
T.J.E Marketing, San Antonio, TX
Sales Rep. February 2016 – March 2016
Role: Sale Direct TV in Costco stores.
Pump It Up of McAllen, McAllen, TX
Supervisor, Event Planning/Coordinator, Assistant Manager & Marketing Director October 2011 – January 2016
Role: Worked in the front desk, experience with data entry, coordinate special events, project manager & idea manager.
In charge of; staff, schedules, opened/balanced out cash box, inventory, organizing all files, any special events, Facebook, creating monthly flyers, PIU website, e-blast, outing marketing such as school carnivals and recruiting schools to know about PIU.
Bounce Inflatable Fun, McAllen, TX
Assistant Manager June 2010 – September 2011
Role: Worked front desk, planned parties and organized them.
Participating in a commercial
Great communication during multiple events at once
Communication: Fluent in English and Spanish (read, write, and speak)
Computer Literate: AIMS, SMS, QuickBooks, ADOBE, Photoshop, Microsoft Office; Excel, Power Point.
Customer Service: 5 years working with customers, kids and adults.
Manager of Pump It Up: Heather Escobedo 956-566-7082
· Assistant Manager of Pump It Up: Angie Nieto 956-478-4741
· Front Desk at Pump It Up: Priscilla Anton 956-827-9332
· Owner of Bounce: Yvonne Lim 510-388-7501