PORSHA

Porsha Hall

Lancaster, TX

[email protected] – 4694498529

To obtain a progressive position to in customer
service and client service, in an established organization where I can contribute my knowledge and skills.

Skills

Skills
Ability to successfully complete work with little or no supervision
Dependable
Cash Handling Experience-cashiering/ Customer Service
Ability to type 40 to 45WPM
Written Correspondence
Computer skills (Microsoft Office Power Point
Word; Excel; Outlook; Access)
Ability to handle multiple calls 15-25

Work Experience

Scheduling Coordinator Agent
Solis Mammography – Dallas, TX
May 2014 to Present

Scheduling Pt’s For Screening’s,Dx,Bone Densit,y’s,Biopsy Etc..Verifying ins/Dr orders

Skills Used
Customer Service
Inbound/outbound
Typing

Customer Service Help Desk

Connextions – Richardson, TX

March 2012 to April 2014

Answering inbound calls for Medicare through United Health Care.
• Ensure that customers are insured with the best health care that fits their needs and budget.
• Answer questions regarding Medicare
• Fast-paced call center environment,Faxing E-mailing,Etc..

Sales Floor/Cashier

Super Target – Cedar Hill, TX

May 2010 to August 2012

Answer internal and external phone calls
• Keep fitting rooms clean and organized
• Being Fast, Fun and Friendly
• Keeping the sales floor free of any extra things that could potentially hurt customers.
• Ensure and provide each customer with excellent customer service

Education
Non Degree in Certified Nursing Assistant

C.E GLOBAL Health Network – Garland, TX
2014 to 2014

High School Diploma

New Beginnings Christian Academy – Dallas, TX
August 2006 to May 2009

Certifications

CNA Certification
March 2013 to May 2016
CPR/AED