Chiquita ****** *********

C. Yvonne Etheridge

256-797-0018║[email protected]

║www.linkedin.com/pub/chiquita-etheridge/38/466/133

OBJECTIVE:

Obtain a leadership position within a health care company that has a positive impact on the lives of patients while contributing to a progressive corporation that provides professional growth and the opportunity to gain career enhancing knowledge

TECHNICAL SKILLS:

Microsoft Office Suite (10 years), various EHR and EMR software (5 years), HTML, CSS, JavaScript (1 year), Windows and Apple OS (10 years)

WORK EXPERIENCE:

Bryant Chiropractic Clinic                                                                               Huntsville, AL

Chiropractic Associate                                                                                               Nov. 2014-present

Supported the implementation of new EHR software by entering patient demographics, patient charges, ICD-10 diagnosis codes, health insurance information, and billing information, and patient charges
Promoted patient services and products not covered by health insurance that increase patient healing potential and increase office revenue and patient recovery rates
Maintained all front office duties including scheduling patient appointments, collecting and entering payments, overseeing patient flow, explaining insurance benefits, and handling patient requests
Completed K-Laser technology training, Kennedy decompression training, and cervical and lumbar x-ray training to be able to effectively multitask throughout the office and increase proper patient flow
 

Sarrell Dental and Eye Center                                                                          Toney, AL

Operations Manager                                                                                      May 2012-Sept. 2013

Served as the project lead in the opening of a new dental office by meeting with contractors, supervising workers, and organizing supplies which concluded in the opening of the office as scheduled
Advised office staff and rotating dentists on the implementation of new EHR software which was subsequently launched in every office
Supervised the daily operations of a busy dental facility including managing staff, adhering to production goals, working with multiple doctors, ordering supplies, and monitoring HIPAA and OSHA compliance
Created a step-by-step document for fellow managers that demonstrated how to maintain organization with petty cash and ensure deposits are the correct amount, increasing the deposit accuracy of nearly 20 colleagues
Established office consistency through positive leadership, patient retention, team-building activities, and being a team player leading to a top 5 office ranking within the company
Lobbied for congressional support of Sarrell’s mission in Washington, DC, which resulted in bringing national attention to the issue of providing quality dental care for state funded insurance participants
 

DCH Health System                                                                                         Tuscaloosa, AL

Human Resources Intern                                                                               May 2011-Aug. 2011

Conducted candidate interviews for entry level positions and made recommendations for promising applicants to move forward in the hiring process
Collected, organized, and presented pertinent data related to common human resources questions that was used to create a Human Resource Service Center, designed to be a database of FAQs
Assisted with various department projects, including disaster relief for company employees, booth set up for local job fairs, and corporate housing restructuring for newly relocated employees
 

EDUCATION:

The University of Alabama                                                                             Tuscaloosa, AL                       

Bachelor of Science: Health Care Management                                           Graduation: May 2012

Minor: Computer Tech and Application